Your Privacy - Our Commitment
Welcome to www.netmeds.com ("Netmeds.com", "Netmeds", "Website", "Pharmacy", or "we"). This website ownwed and operated by Netmeds Marketplace Limited,whose registered office is in Chennai,India
- Section 43 A of the Information Technology Act, 2000;
- Regulation 4 of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Information) Rules, 2011 (the "SPI Rules"); and
- Regulation 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011.
2.2 As part of providing our Services to you, We may need to send routine communications to you, such as order transaction emails and other administrative messages through email and notifications posted on the Website or through other means available, including text and other forms of messaging. Though we prefer to communicate with our Customers via email, as may be deemed necessary, you agree to receive our phone calls, related to your orders/request on Netmeds.com.
2.3 When you sign up to receive our enewsletters, We may periodically send emails about new products, special offers or other information, which you may find it interesting and beneficial as well. If you do not wish to receive promotional information from us, you can, at any time, choose to opt out of receiving Netmeds promotional enewsletters. To unsubscribe from our enewsletters, you can follow the directions included at the enewsletter.
2.4 You must ensure to provide us with the correct or up-to-date Personal Information. This will allow us to contact you for further correspondences with respect to your order at Netmeds.com. We are not responsible for any inaccurate information you provide to us, which may affect your shopping experience on our website.
2.5 If, at any time, you want to access, update, modify or eliminate any of your account information at Netmeds.com, you may do so by clicking "Your Account", and then review/change your sensitive personal information as you want it to be.
2.6 Netmeds.com may, in future, request other optional information from you in order to customise the Website to deliver personalised service to our Customers.
- As a New Customer, when you register/create an account, place your order, or upload your medical prescription at Netmeds.com;
- As an Existing Customer, when you update your existing profile on Netmeds.com;
- When you sign up for enewsletters at Netmeds.com;
- When you use Refer & Earn programme, Ask Our Pharmacist service, Contact Us or submit your Testimonials at Netmeds.com.
3.2 During your visit to our Website, We may automatically receive technical information about your computer/device, including your IP address, your computer operating system, time-zone, browser type and browser plug-in details, due to the communication protocol settings on the Internet.
3.3 When you browse our Website, We may also collect information regarding the pages you viewed, the web addresses from which you arrive or click through to, time spent on certain pages, download errors and page response times. All these information help us analyse Customers' trends and preferences, and thus assist us in improving our service.
4.1.1 To carry out our obligations arising from your requests for our products and services;
4.1.2 To improve our Website's functionality, and to customise your future shopping experience with us;
4.1.3 To make sure that our Website content is presented in the manner that is most effective for you;
4.1.4 To communicate with you about any changes to our services;
4.1.5 To verify your identity and perform checks to prevent fraud.
Last updated Date: 26/05/2017
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Experience in Pharma since 1914