FAQ
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ratings and reviews
Q: What are ratings, reviews, and image uploads?

A: Ratings represent the overall satisfaction level of a product or service using stars (e.g., 5 out of 5). Reviews are detailed descriptions that explain why customers gave specific ratings. Image uploads allow customers to share visual representations of their experiences with the product.

Q: Why should I rate, leave reviews, and upload images?

A: Your ratings, reviews, and images help other shoppers make informed decisions by providing them with authentic insights into our products’ quality and performance. They also allow us to improve our offerings based on customer feedback.

Q: How does the star-rating system work?

A: Customers can give ratings from 1 to 5 stars, where 5 represents “Excellent” and 1 represents “Poor.” The average rating will be displayed alongside each product listin

Q: Is there any minimum number of stars required to submit a review?

A: Yes, there is a mandatory minimum number of 1 star needed to write a review. However, we encourage honesty in all ratings given.

Q: Who can leave reviews and upload images?

A: Registered users can leave reviews and upload images. However, it is encouraged to leave honest product experiences for the benefits of the customers who might want to shop through Netmeds.

Q: How do I leave a review and upload images?

A: Log in to your account, navigate to the relevant product page, scroll down to find the ‘Reviews & Ratings’ section, click on ‘Write Review,’ fill in the necessary details including image uploads, and hit ‘Submit.’ Also, you can Write a Review or just submit a rating from the “Order Details” section by selecting your order.

Q: Are there any restrictions on what I can include in my review or images?

A: Yes, we prohibit content containing profanity, hate speech, personal attacks, spam, promotional material, or copyright infringement in both reviews and uploaded images. We reserve the right to remove such content at our discretion.