FAQ
>
diagnostics
Q: Do I need to fast before I take a test?

A: Some of the tests require overnight fasting (10-12 hours) before Sample collection. The pre-requisite of a test will be mentioned on the test details page.

Q: How soon will I get the report?

A: It takes between 1 to 2 days to generate the test results, although in a few specific tests it might take longer.

Q: How will I get the reports?

A: You can download the report as per the time mentioned on the Test Page. Please reach out to us on 7200712345 in case of any issues.

Q: What are the payment modes available for booking diagnostic tests?

A: You can place the order by making online payment or opt for Cash on Delivery to pay directly to the phlebotomist.

Q: Will I need a prescription for booking a test?

A: If any preventive healthcare package is required to be done, it does not need any prescription. However, in case of any illness, we advise you to consult with your doctor before any purchase.

Q: How can I modify the tests or slot time in my order?

A: Please reach out to us on 7200712345 for any changes in your order. We will try our best to accommodate your request.