General Enquiries | SELECT TOPIC

  • Are there any shipping charges for Orders?
  • Can I get a different dosage other than what is mentioned in the prescription?
  • Can I get medicines delivered in emergency situations?
  • What is a valid prescription?
  • Can I buy a substitute medicine on my prescription?
  • What is your standard delivery time?
  • What is Netmeds?
  • Is Netmeds a pharmacy?
  • Why did I not receive my OTP on SMS?
  • How do I stop receiving promotional communications?
  • I am facing issues while trying to order
  • How can I change the email address linked to my account?
  • What are OTC products?
  • Can voucher codes be combined with promo codes?
  • Can vouchers be used to purchase OTC products?
  • Can the expiry dates of medication be known before completing the order?
  • For what purpose is my mobile number used?
  • Is it possible to deactivate my account?
  • How do I apply for career oppurtunities in Netmeds.com?
  • Is the signature of the registered customer mandatory to receive the product(s)?
  • Why is the discount not getting applied to my order?
  • Can I open the package and see the items before accepting it from the delivery person?
  • Why have I not received cashback for my order?
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